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Privacy Policy

Welcome to Empower Training Group’s Privacy Policy! We know privacy policies are about as exciting as watching paint dry, but stick with us—we promise to keep this as painless (and slightly entertaining) as possible. By using our website and services, you’re agreeing to this policy, so grab a cuppa and let’s dive in.

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Effective Date: 01 January 2025

Next Review Date: 20 December 2025

Person Responsible: Director of Operations

1. What We Collect (No, Not Your Soul)
 

We collect a few bits of information to make your experience better (and to prevent our website from catching fire). This may include:

  • Your Name – Because “Hey You” seems a bit impersonal.

  • Email Address – So we can send you important updates (and the occasional “Are you still there?” email).

  • Phone Number – Only if you give it to us. We won’t call unless it’s really important (or we just miss you).

  • IP Address – Because the internet requires it, and we like to know where in the world our fans are.

  • Cookies – Not the edible kind, sadly. These help us make the website better and remind you that you left something in your cart three months ago.


2. How We Use Your Info (Spoiler: Not for Evil)

We use your information to:

  • Provide you with our top-notch services.

  • Respond to your questions (even the weird ones).

  • Improve our website (yes, we care!).

  • Send you marketing emails (but only if you let us—we don’t believe in spam, unless it’s the tinned variety).

  • Keep things secure (because hackers are just the worst).



3. Who We Share Your Data With (Google is not one ong them)

We don’t sell, rent, or trade your data because that would be rude. However, we may share it with:

  • Trusted third-party services (like payment processors and awarding bodies) to keep things running smoothly.

  • The law (if we have to—apparently, they take privacy seriously too).

  • Ourselves—we occasionally need to remind ourselves how great you are.



4. Your Rights (Yes, You Have Some!)

You have the right to:

  • Know what data we have on you (just ask, we won’t bite).

  • Request edits or deletions (unless you’re an international spy, then we might have questions).

  • Unsubscribe from emails (but we’ll miss you!).

  • Complain to the data protection authorities if we do something shady (but we won’t, pinky promise).


5. Cookies (Not the Tasty Kind)

Our website uses cookies to:

  • Remember your preferences (so you don’t have to enter your details every time).

  • Track website performance (because we like to know if anyone actually visits).

  • Give you a better experience (trust us, it’s a good thing).

You can turn off cookies, but some parts of our website may become about as useful as a chocolate teapot.


6. Security (Because We Care)
We take security seriously. We have fancy encryption, firewalls, and other techy things to keep your data safe. But if hackers ever do get in, we’ll be just as shocked as you.
 
7. Changes to This Policy (Because Life Happens)
We may update this policy from time to time. If we make big changes, we’ll let you know—probably via email, skywriting, or interpretive dance (okay, maybe just email).

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Empower Training Group Head Office

0330 133 1720

Empower Training Group © 2024-2025
Registered in England & Wales: 15776270 
Website Designed In-house by our amazing team

Empower Training Group

Trent House
234 Victoria Road
Stoke-on-Trent
ST4 2HX

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