Indeed we do. We are passionate about giving something back and as such we offer discounts to all recognised Charities and Not for Profit organisations for all of our courses. Please get in touch to find out more.

Indeed we can, Get in touch with our bookings team and they will be more than happy to help. We can visit day or night and at weekends.

We offer free drinks throughout your course. Tea Coffee Hot Chocolate Juice

We are delighted to have signed the Armed Forces Covenant to show our commitment and pride of our men and women who serve. We offer discounts to all current serving & reserve members along with Veterans.

The following are within a 5 minute walk from our HQ - McDonalds - Subway - Aldi - Asda

Yes. If you attend one of our courses you will be issued an online e-certificate. We do not print certificates as we are saving paper to do our bit for the environment. If you require a paper certificate, we can print & send this out to you for a free of £10+vat

We offer a wide range of training programs ranging from First Aid, Mental Health First Aid, Safeguarding and much more. Our programs are designed to meet the needs of various industries and skill levels, from beginners to advanced professionals. We want Empower Training Group to be the place to learn, develop & achieve.

Our instructors are industry experts with years of practical experience in their respective fields. They bring real-world insights to the training and are dedicated to helping you achieve your learning goals.

Our courses are delivered in various formats to accommodate different learning preferences, including online self-paced courses, live virtual classes, in-person classroom based, and blended learning options. We also offer customised corporate training sessions at your location or ours.

The following courses we offer are regulated by an awarding organisation. - All First Aid - All Mental Health First Aid - All Safeguarding - All Health & Safety Our awarding organisation is First Aid Awards: https://www.firstaidawards.com/ To check the legitimacy of an awarding organisation can be done here: https://www.gov.uk/find-regulated-awarding-organisation

Our professional courses are not regulated due to the fact these courses do not sit on the national register of qualifications. This means you are not awarded a Level 1-3 certificate which has been registered with Ofqual. These courses are more designed to help you in the working environment. These are certified by a CPD body to ensure they meet a high standard.

We believe in being flexible and giving you the option on how you want to pay We currently offer the following methods - Apple Pay - Bank Transfer - Credit Card - Debit Card - Google Pay - Klarna - Revolut Pay Please contact us if you are having any trouble or if you want to set up a payment plan with us.

Our Customer Success Team is the heart of our commitment to delivering exceptional training experiences. They work closely with our clients to ensure their journey with Empower Training Group is seamless from start to finish. From onboarding new customers to providing ongoing support, our team is dedicated to understanding individual needs, offering tailored guidance, and ensuring that every client feels empowered to achieve their learning goals. Whether it's assisting with course enrolment, navigating our client portal, or answering questions, our team is here to help every step of the way.

At Empower Training Group, our Customer Success Managers (CSMs) are trusted partners for our business clients. They serve as the main point of contact, focusing on building strong relationships and aligning our training solutions with your organisation's goals. CSMs are here to help businesses maximise the value of their training investment by providing tailored recommendations, ensuring smooth course delivery, and addressing any challenges along the way. From customised learning pathways to regular progress check-ins, our CSMs are committed to driving success for your team and empowering your workforce to thrive.

Yes, all of our staff are Enhanced DBS Checked.

If you have a genuine safeguarding concern we would always recommend you raise this in the first instance with your local authority. If there is an immediate risk to life, always call 999. If you spot a safeguarding concern whilst on one of our courses, you can email: safeguarding@empowertraining.uk

An none regulated course is a course that is NOT overseen or governed by an official regulatory authority ( in our case OFQUAL). We offer these courses as this allows us to "add in bits" that can be useful and as such we can tailor the course to you. The key features of an unregulated course are: - Flexibility: Greater freedom in curriculum design and delivery methods. - Diverse Offerings: A wide variety of subjects and skills that may not be covered in traditional education systems. - No Formal Accreditation: Lack of official recognition or endorsement by a regulatory body. - Cost Effective: As there is no formal qualification at the end, these courses are offered at a cheaper rate. A regulated course is a training package that IS governed by an official body or regulatory authority. These courses must adhere to specific standards and guidelines set by these governing bodies to ensure a certain level of quality and consistency in delivery. The key features of a regulated course are: -Accreditation: Official recognition by a governing body. -Standardised Curriculum: A curriculum that meets specific standards and learning outcomes. -Quality Assurance: Regular evaluations and assessments to maintain educational standards. -Professional Recognition: Graduates are often eligible for professional licensure or certification. -Legal Compliance: Adherence to national or regional education laws and regulations. Which type of course should I choose? A: The choice between a regulated and none regulated course depends on your goals and needs: - Choose a regulated course if: You need a recognised qualification for professional practice, seek career advancement in a regulated field, or prefer the assurance of a standardised delivery method. - Choose an unregulated course if: You want to learn a new skill quickly, are exploring a new interest, need flexibility in learning, or are looking for cost-effective education options. In truth, We teach unregulated courses just as highly and professionally as regulated ones. Unregulated just give us the flexibility to throw in extra content EG if you want to learn about splints etc.

Great Question - Your certificate lasts for 3 years from the date of issue. Once you pass your course, We will ask you if you would like us to contact you before this expires. If you undertake a First Aid Course with us, we will also issue you a 10% off voucher for your next course... And yes, that voucher will remain valid for the 3 years. We would recommend however that you attend a First Aid Refresher Course each year to keep up to date.

There are 3 different types of First Aid at Work (FAW) Course we offer. 1) Consecutive 2) Blended 3) Block

Wear comfortable clothing that allows you to move freely, as some parts of the training involve physical activity, such as practicing CPR. We will give a handout / booklet that is yours to keep. It has all the information in it so don't worry if you forget to bring a pen and paper.

Absolutely, We can customise our courses to meet the specific needs of different groups or industries. If you require this course to be CPD accredited, we can also discuss this with you. There would be an admin fee for this as a lot of work has to go into getting this verified and checked.

A joint statement has been produced by the First Aid Awarding Organisation. We will work to this document as best as possible. We want everyone to be able to deliver First Aid safely and we will always try and accommodate where possible. Feel free to get in touch with us at hello@empowertraining.uk if you have any questions.